Job Description

Job Description

Job Description

Mission Yogurt is looking for a Shift Supervisor for Tocabe/Bagel Deli inside the Denver Airport! 

As a Shift Supervisor, you will be responsible for overseeing daily operations by ensuring high-quality service and maintaining an excellent guest experience. This role supports the management team by supervising team members, upholding company standards, and maintaining a smooth and efficient workflow during shifts. We are looking for someone with supervisory experience and able to work weekends. 

Pay: $23/hr. + AMAZING TIPS! 

Shift Leader/Supervisor Benefits:  

• Medical, Dental 
• Vision Insurance 
• Flexible Spending Account (FSA) 
• Health Savings Account (HSA) 
• Voluntary Life and AD&D, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity  
• Pet Insurance 
• All Insurance options are available on the first of the month after 60 days of full-time employment
• 401(k) with company match 
• Paid Sick Leave 
• PAID employee parking OR company-paid RTD EcoPass 
• Employee meal program 
• Competitive wages and opportunity for professional growth 

Shift Leader/Supervisor Requirements: 

• At least 1 year of supervisor experience. 
• Prior experience in food service. 
• Availability to work nights, weekends, flexible schedules, and holidays.
• Prior experience working at KFC or similar locations is strongly preferred. 
• Highly energetic, positive, self-motivated, goal-oriented, engaging, dependable, and maintains a professional appearance.
• Exceptional leadership, interpersonal, written, and oral communication, as well as conflict resolution skills.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Basic computer literacy, basic math skills, and strong analytical/decision -making skills.
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.
• Must be able to pass a 10-year background check per TSA guidelines.

Shift Leader/Supervisor Responsibilities: 

• Assist in ensuring all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Control waste and record all waste using the approved guidelines.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Coaching, training, and guiding team members in the back of house and front of house. 
• Help to provide orientation of company and department rules, policies, and procedures, and oversee training of new employees. 
• Assist with labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Provide safety training in lifting and carrying objects and handling hazardous materials.
• Assist with store opening and closing procedures, including setup, cleaning, and securing the location.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
• Maintain approachability and cooperation with staff.
• Interact with customers to develop loyalty and handle customer concerns. 
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.

Physical Demands:

Must be able to work on your feet for up to 12 hours. The position requires prolonged standing, bending, stooping, twisting, reaching overhead, and lifting products and supplies weighing 20 pounds, and occasional lifting and/or moving up to 50 pounds, as well as repetitive hand and wrist motion.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.

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